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Permitting Administrator (Internal)

Department or Division: Community Standards

Term: Permanent full-time

Duties:

  1. Responds to written, telephone, online and in-person inquiries and complaints from citizens relating to, parking permits and related programs. Investigates and analyses the complaints and implements appropriate solutions.
  2. Conducts moderately complex parking studies and investigations, including analysis, preparing recommendations and reports to Council and its committees.
  3. Documents and reports on customer inquiries/complaints, including interpreting the results. Identifies frequently asked questions and develops an avenue to share this information.
  4. Maintains parking permit information databases from information received from internal stakeholders.    Prepares related reports.
  5. Conducts surveys of the public and external agencies by a variety of methods, e.g. written, telephone, online and in-person.
  6. Administers the leasing, maintenance and allocation of Civic Parking Lots.
  7. Administers the Residential Parking Permits program and permits.
  8. Reviews Veterans Parking Permits applications for inclusion of appropriate information based on established bylaws and criteria and issues permits.
  9. Assists with parking studies, reviews and consultations as required.
  10. Administers permits for special events and street parking as required.
  11. Administers the City’s parking program, for people with a disability.
  12. Performs other related duties as assigned.

Qualifications:

  • Graduation from a recognized, two-year, post-secondary program in planning, civil or transportation technology or other related program.
  • Three years' related experience in a regulatory, permitting or parking related field with a focus on customer service.
  • An equivalent combination of education and experience may be considered.
  • Possession of, or eligibility for, certification as an Applied Science Technologist (A.Sc.T.) or other related professional designation consider an asset.
  • Possession of a valid Saskatchewan Class 5 Driver's Licence.
  • Current driver’s abstract from SGI demonstrating a safe driving record.
  • A vehicle suitable for use in the performance of duties is required
  • Knowledge of permitting, planning, parking or traffic management techniques and procedures.
  • Knowledge of public sector decision making and budgeting.
  • Ability to read and interpret maps, plans and related data.
  • Ability to develop and maintain accurate files and business records.
  • Ability to communicate effectively orally and in writing.
  • Ability to work with minimal supervision as well as cooperatively with others.
  • Ability to manage competing demands and meet required deadlines.
  • Skill in the use of a computer with word-processing, spreadsheet and database software.

Salary: $28.98 to $31.96 per hour (2018 Rates)

Closing Date: Thursday, December 12, 2019 - 5:00 pm

Labour Group: CUPE 59